Privacy Policy
We value the trust you place in us. That's why we insist upon the highest
standards for secure transactions and customer information privacy. Please read
the following statement to learn about our information gathering and
dissemination practices.
Note:
Our privacy policy is subject to change at any time without notice. To make
sure you are aware of any changes, please review this policy periodically.
By visiting this Website you agree to be bound by the terms and conditions
of this Privacy Policy. If you do not agree please do not use or access our
Website.
By mere use of the Website, you expressly consent to our use and disclosure
of your personal information in accordance with this Privacy Policy. This
Privacy Policy is incorporated into and subject to the Terms of Use.
1. Collection of Personally Identifiable
Information and other Information
When you use our Website, we collect and store your personal information
which is provided by you from time to time. Our primary goal in doing so is to
provide you a safe, efficient, smooth and customized experience. This allows us
to provide services and features that most likely meet your needs, and to
customize our Website to make your experience safer and easier. More
importantly, while doing so we collect personal information from you that we
consider necessary for achieving this purpose.
In general, you can browse the Website without telling us who you are or
revealing any personal information about yourself. Once you give us your
personal information, you are not anonymous to us. Where possible, we indicate
which fields are required and which fields are optional. You always have the
option to not provide information by choosing not to use a particular service
or feature on the Website. We may automatically track certain information about
you based upon your behaviour on our Website. We use this information to do
internal research on our users' demographics, interests, and behaviour to
better understand, protect and serve our users. This information is compiled and
analysed on an aggregated basis. This information may include the URL that you
just came from (whether this URL is on our Website or not), which URL you next
go to (whether this URL is on our Website or not), your computer browser
information, and your IP address.
We use data collection devices such as "cookies" on certain pages
of the Website to help analyse our web page flow, measure promotional
effectiveness, and promote trust and safety. "Cookies" are small
files placed on your hard drive that assist us in providing our services. We
offer certain features that are only available through the use of a
"cookie". We also use cookies to allow you to enter your password
less frequently during a session. Cookies can also help us provide information
that is targeted to your interests. Most cookies are "session
cookies," meaning that they are automatically deleted from your hard drive
at the end of a session. You are always free to decline our cookies if your
browser permits, although in that case you may not be able to use certain
features on the Website and you may be required to re-enter your password more
frequently during a session.
Additionally, you may encounter "cookies" or other similar
devices on certain pages of the Website that are placed by third parties. We do
not control the use of cookies by third parties.
If you choose to buy on the Website, we collect information about your
buying behaviour.
If you transact with us, we collect some additional information, such as a
billing address, a credit / debit card number and a credit / debit card
expiration date and/ or other payment instrument details and tracking
information from cheques or money orders.
If you choose to post messages on our message boards, chat rooms or other
message areas or leave feedback, we will collect that information you provide
to us. We retain this information as necessary to resolve disputes, provide
customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if
other users or third parties send us correspondence about your activities or
postings on the Website, we may collect such information into a file specific
to you.
We collect personally identifiable information (email address, name, phone
number, credit card / debit card / other payment instrument details, etc.) from
you when you set up a free account with us. While you can browse some sections
of our Website without being a registered member, certain activities (such as
placing an order) do require registration. We do use your contact information
to send you offers based on your previous orders and your interests.
2. Use of Demographic / Profile Data / Your
Information
We use personal information to provide the services you request. To the
extent we use your personal information to market to you, we will provide you
the ability to opt-out of such uses. We use your personal information to
resolve disputes; troubleshoot problems; help promote a safe service; collect
money; measure consumer interest in our products and services, inform you about
online and offline offers, products, services, and updates; customize your
experience; detect and protect us against error, fraud and other criminal
activity; enforce our terms and conditions; and as otherwise described to you
at the time of collection.
In our efforts to continually improve our product and service offerings, we
collect and analyse demographic and profile data about our users' activity on
our Website.
We identify and use your IP address to help diagnose problems with our
server, and to administer our Website. Your IP address is also used to help
identify you and to gather broad demographic information.
We will occasionally ask you to complete optional online surveys. These
surveys may ask you for contact information and demographic information (like
zip code, age, or income level). We use this data to tailor your experience at
our Website, providing you with content that we think you might be interested
in and to display content according to your preferences.
Cookies
A "cookie" is a small piece of information stored by a web server
on a web browser so it can be later read back from that browser. Cookies are
useful for enabling the browser to remember information specific to a given
user. We place both permanent and temporary cookies in your computer's hard
drive. The cookies do not contain any of your personally identifiable
information.
3. Sharing of personal information
We may share personal information with our other corporate entities and
affiliates. These entities and affiliates may market to you as a result of such
sharing unless you explicitly opt-out.
We may disclose personal information to third parties. This disclosure may
be required for us to provide you access to our Services, to comply with our
legal obligations, to enforce our User Agreement, to facilitate our marketing
and advertising activities, or to prevent, detect, mitigate, and investigate
fraudulent or illegal activities related to our Services. We do not disclose
your personal information to third parties for their marketing and advertising
purposes without your explicit consent.
We may disclose personal information if required to do so by law or in the
good faith belief that such disclosure is reasonably necessary to respond to
subpoenas, court orders, or other legal process. We may disclose personal
information to law enforcement offices, third party rights owners, or others in
the good faith belief that such disclosure is reasonably necessary to: enforce
our Terms or Privacy Policy; respond to claims that an advertisement, posting
or other content violates the rights of a third party; or protect the rights,
property or personal safety of our users or the general public.
We and our affiliates will share / sell some or all of your personal
information with another business entity should we (or our assets) plan to
merge with, or be acquired by that business entity, or re-organization,
amalgamation, restructuring of business. Should such a transaction occur that
other business entity (or the new combined entity) will be required to follow
this privacy policy with respect to your personal information.
4. Security Precautions
Our
Website has stringent security measures in place to protect the loss, misuse,
and alteration of the information under our control. Whenever you change or
access your account information, we offer the use of a secure server. Once your
information is in our possession we adhere to strict security guidelines,
protecting it against unauthorized access.
5. Your Consent
By
using the Website and/ or by providing your information, you consent to the
collection and use of the information you disclose on the Website in accordance
with this Privacy Policy, including but not limited to Your consent for sharing
your information as per this privacy policy.
If
we decide to change our privacy policy, we will post those changes on this page
so that you are always aware of what information we collect, how we use it, and
under what circumstances we disclose it.
6. Grievance Officer
In
accordance with Information Technology Act 2000 and rules made there under, the
name and contact details of the Grievance Officer are provided below:
Mr Soumen
Sarkar
Bhagavat
Darshan (Back To GodHead Bengali Division)
Flat 1B, Ajanta
Apartments,
10, Gurusaday
Road,
Kolkata-700019
Time: Mon-Sat(12
PM-7 PM)